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Politique de remboursement


You have thirty (30) days from the date of purchase to request a refund of the original purchase price of defective items. Shipping and handling charges are usually not refundable. To qualify for a replacement or refund, all the following conditions must be met:

  1. A Return Merchandise Authorization (RMA) must be requested from our customer service team within thirty (30) days of your purchase date. Returns and exchanges will not be accepted without and RMA.To request an RMA, email sales@northernprimesupply.com
  2. Returned product must be in original packaging.
  3. All accessories originally included with your product must be included with your return.


Please ship authorized returns to:

Northern Prime Supply Inc.

Attn: Returns

[5 Capri Rd. Unit# 1108 Etobicoke, ON M9B 6B5 Canada]